General Terms & Conditions (apply to all bookings) - Last Updated 23.03.2023

- please read carefully –

 Itinerary:

All dives and in special some wreck dives are subject to diver’s experience and weather permitted. All live aboard itineraries are subject to Egyptian Government, Coast Guard and Marine Police approval. All itineraries are an example and might be changed due to weather condition. The final route plan will be arranged with the group on board. The last decision is with the captain and guide – safety is always first! Every effort is made but there is no guarantee diving at specific sites.

If, in the unfortunate event, dives are missed or dive sites are not reached due to weather conditions or other unforeseeable changes, King Snefro Fleet will not offer a refund or compensation. This includes also all Marine Park and extra fees (not refundable).

Booking:

A binding contract between us comes into existence when we send written confirmation, which will be than followed by the invoice to the party leader or the travel agent. Changes to these booking conditions or the general terms and conditions will only be valid if agreed by us in writing.

Included:

Complimentary, shared Transfers at embarkation/disembarkation to/from live aboard in Sharm El Sheikh (from Hotel or Airport)
Accommodation in shared twin berth, double bed cabin or Master Suite (double bed) according to booking
(on week long safaris the last night might be arranged in hotel, this is usually communicated in advance)
3-4 dives per day incl. Night dives (not on arrival/departure day)
Dive Guide, 12 Liter Alu Tank DIN/INT, weight belts, weight
Full board (3 meals), Snacks, Water, Tea, Coffee and Soft Drinks
Fuel Surcharge pending on duration and trip itinerary *)
*) Should an additional and substantial increase be enforced by the government we keep the right to review rates.

Excluded:

Visa (full visa – 25 USD as of 12.2022 - is required for all cruises if leaving the area of Aqaba Coast

Mini Safari Tiran & Mini Safari Ras Mohamed / Tiran Sinai Only Visa (free of charge) is suitable

Equipment Rental, 15 Liter Tank (Air or Nitrox), Twin Sets & Manifolds

Local Fees (National Park, Environmental & Departure) according to route/dive sites of the booked trip:

Itinerary with Gulf of Aqaba Visa (14 days - free of charge) or so called "Sinai Only"

3 Nights / 4 Days Mini Safari Tiran Sinai Only Visa suitable - 45 EUR per person per trip

3 Nights / 4 Days Mini Safari Tiran - Ras Mohamed Sinai Only Visa suitable - 45 EUR per person per trip

4 Nights / 5 Days Mini Safari Tiran - Ras Mohamed Sinai Only Visa suitable - 60 EUR per person per trip

4 Nights / 5 Days Mini Safari Tiran – Dahab Sinai Only Visa suitable - 60 EUR per person per trip

 
Itinerary with Full Visa (28 days - 25 USD 09.2022)

3 Nights / 4 Days Mini Safari Thistlegorm - Ras Mohamed - 45 EUR per person per trip

4 Nights / 5 Days Mini Safari Thistlegorm - Tiran - Ras Mohamed- 60 EUR per person per trip

7 Nights / 8 Days Safari Sinai Classic - 90 EUR per person per trip

7 Nights / 8 Days Safari Sinai Wreck & Reef - 90 EUR per person per trip

7 Nights / 8 Days DEEP NORTH Tiran - Dahab - Ras Mohamed - 90 EUR per person per trip

*) All fees according to local rules and regulations, changes are possible on short or even without prior notice

Local Alcoholic Beverages, Espresso (if available) – Guest can bring own alcohol on board and consume after we left port.
Tips for the crew and guides (per guest 40 EUR/Mini Safari and 80 EUR/week are recommended)

Nitrox:

On board Snefro Pearl, Snefro Spirit, Snefro Target and Snefro Love filling of up to Nitrox 32 % is free of charge
( • FREE NITROX: as its complementary in case of technical problems no refund)

King Snefro 5/ King Snefro 6 (only if available, must be prebooked): 12 L Nitrox 32 % is 5 EUR /Tank
King Snefro 5/ King Snefro 6 a 15 L Nitrox is NOT available
(King Snefro 5/6 – no Nitrox filling station on board therefore max. 2 tanks 12 L per person available)

Cabin occupancy:

If there is an odd number of guests on the booking or one person traveling alone, we will ensure that the sharing persons will be allocated a cabin with a member of the same gender (for odd number bookings you must advise shared male or female with booking confirmation). Single Occupancy is charged at Cabin Share Rate + 35%

Children:

No children under the age of 7 will be allowed on board. Children over the age of 7 years and minors up to 18 years must be supervised by a parent or designated responsible adult at all times. King Snefro Fleet cannot provide a legal chaperone service. Children less than 7 years may be accepted on board for a full charter; booking is subject to written agreement from the group leader.

Unconfirmed sailings:

Liveaboards will sail with a minimum number of guests according to boat fact sheets. King Snefro Fleet will assist to fill places if the minimum pax number is not met (subject to availability). Unless a full charter is booked, boats are open for any other bookings. The sailing of live aboard is unconfirmed until minimum numbers are booked. King Snefro Fleet will try to offer another boat or date if minimum numbers are not reached 4 weeks prior to departure. If no alternative is available a full refund will be issued.

External Guides:

Prior to departure: Please send copy of diving license, proof of active status, diving and liability insurance for all hosted guides on board. Further we need short information about their experience with live aboard safaris in the area. King Snefro Fleet keeps the right to reject external guides at any time; responsible on board are always our own licensed guides.

Boat change:

In the unforeseen case of the booked live aboard is not working for what so ever reason, King Snefro Fleet will offer to replace it with a boat of at least the same or higher standard. If possible, guest will be informed prior to arrival.

Force Majeure:

King Snefro Fleet does not accept liability or pay any compensation where the performance or prompt performance is prevented or affected by a result of “force majeure” (any event which we as the supplier of the service could not foresee or avoid. Such events may include pandemics, war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, port closures, fire and all similar events outside our control.

Covid related Book with Confidence Terms

Free rescheduling:        allowed 30 days prior to departure
Ultimate rebook date:  24 months from the original departure date (can be on any of King Snefro Fleet liveaboards, subject to availability)

For this to be applicable, one of the following must apply:

·        Egypt prevents you from entering due to governmental guidelines and restrictions on your country of residence

·        The Country of residence prevents you from traveling due to their governmental guidelines and restrictions to Egypt

If you are not able travel due to Covid (either in country of origin or Egypt) please sent official proof of travel restrictions enforced. The value of payments made is than credited in full towards the rebooking, pending on the new travel date price changes might be in place. Guest may also rebook to a different live aboard within the King Snefro Fleet than planned before.

Rescheduling is subject to availability. Rescheduled trips must be of equal or lesser value. Should the rescheduled trip be of lesser value, there will be no partial refunds issued. Is the rebooking of higher value price difference will be charged.

We highly recommend a comprehensive travel insurance that covers any unforeseen changes in travel plans and also includes Covid.

Covid Policy on board:

Our team have studied and evaluated the daily work on our liveaboards under Covid precaution measurements to be placed in a useful, safe, practical and environmentally friendly protocol that can be followed by everyone on board. Safety of guest, guides and crew is important to us, as a team we can minimize the risk together. As we receive new information permanently, we have detailed and updated information prepared: Covid Policy

Amendment of Booking:

If possible, we will offer to amend a booking. The cost of the change depends on your booked trip and ranges from 30 to 50 EUR per booking. In addition, we will advise if any penalties or other fees may apply.

Cancellation:

up to 5 weeks (35 days) prior to departure        25% of total payment (Deposit fortified)
From 5 weeks (34 days) prior to departure        35% of total payment
From 4 weeks (28 days) prior to departure        50% of total payment
From 2 weeks (14 days) prior to departure        100 % of total payment

Note: the above percentages are of the total booking cost, not on a deposit received.

All cancellations must be made in writing to boats@kingsnferofleet.com, cancellation fees are charged from date of written cancellation received by King Snefro Fleet. Any cancellation, especially on Individual bookings must be sent without any delay in order to sell free places to secure required minimum numbers for confirmed sailings.

King Snefro Group is an Egyptian Company and comes under Egyptian law. There is no third-party liability insurance of European standards available in Egypt and hence King Snefro Fleet recommends strongly that guests have adequate personal diving and non-diving insurance to cover all diving and non-diving risks involved.

Payment:

25 % down payment within 7 days of the invoice date required, full payment latest 21 days before departure. Payment by transfer to our bank account in Egypt or as advised. In case we do not receive all payments due (including any surcharge where applicable and invoiced) in full and on time, we are entitled to assume that you wish to cancel your booking. For non-included locally paid items (Local Fees, on board sales) payment must be made locally by guests at the live aboard using cash in EUR, USD, Pound Sterling or Egyptian Pound. Credit cards and Traveler checks are NOT accepted on board.

Accepted forms of payment on board:

Euro, US Dollar, Pound Sterling, Egyptian Pound - (no coins), not accepted are Credit Cards and Travelers Checks.

Full Visa to all Egypt:

King Snefro Fleet does not take any liability for guests that are refused entry to the country due to failure to carry correct documentation. Guest must check passport and visa requirements with the Embassy or Consulate of the countries to or through which they are intending to travel. Passport must be valid for at least six more months after leaving Egypt and must include an Egyptian entry visa (Price Full Visa is 25 USD - 12.2022). Guests are responsible for checking with an Egyptian Embassy that, for the passport they hold, a visa can be issued on arrival in Egypt. Please also check out the Evisa service: https://visa2egypt.gov.eg/eVisa/Home

Sinai Only Entry Stamp (Sinai Only Visa):

For the following routes a "Sinai only" (Aqaba Coast) visa is now suitable (as boat will not leave the Aqaba Coast):

3 Days Mini Safari Tiran
3 Days Mini Safari Ras Mohamed / Tiran
4 Nights / 5 Days Mini Safari Tiran - Ras Mohamed
4 Nights / 5 Days Mini Safari Tiran - Dahab

Special requests & disabilities:

Any special request or medical condition (handicap) must be advised in writing at the time of request so that we can advise as to the suitability of the chosen arrangements. In any event, full details in writing must be given at the time of booking. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we reserve the right to decline their reservation or, if full details are not given at the time of booking, cancel when we become aware of these details. Unless and until confirmed, all special requests are subject to availability.

Insurances:

We strongly recommend all guests to hold adequate, valid travel insurance (covering accidents, medical treatments, lost baggage and/or trip cancellation/interruption). An insurance that covers diving activities for the type of scuba diving they are undertaking is mandatory and must be presented on check in. King Snefro Fleet as the service provider is not liable for any financial costs incurred.

Complimentary Transfers:

Only transfer to and from the live aboard at the given embarkation/disembarkation times inside Sharm El Sheikh are included with the live aboard booking (either from hotel or Airport). Transfer from or to Taba / Dahab are not included.

Transfer are shared transfers, not private transfers. The actual pick up time might vary as delays could occur while picking up other customers joining the transfer. Guest have to wait at the hotel reception or at the airport pick up point (according to booking, for Transfer only meeting point is in front of arrival hall. Guides are presenting a welcome sign stating King Snefro Fleet and Client or/and Group name beside the name of the booking travel agency.

We have extreme difficulties collecting guest from public places, restaurants or coffee shops, places inside pedestrian areas, parking lots, private villas, so-called guest houses or rural areas. We therefore will not collect from such places, guest will have to make their own way to port.

Call the emergency number only if the pickup delay is greater than 30 minutes. Guests departing on International flight are required to be at the airport at least 3 hours before their flight and 2 hours before a domestic flight.

If arrival or departure transfer information is not provided latest 7 days prior to start date of the trip, guest need to arrange on their own. Any additional cost related to own transfer arrangements are not covered by King Snefro Fleet.

Alcohol and Diving:

Beer & wine taken from the on-board stock are charged extra (payable cash on board). Guests are allowed to bring their own alcohol on board and conume after leaving the port. Guests will not be permitted to dive after consuming alcohol or under the influence of a hangover. This seriously impairs judgment and increases the risk of decompression sickness. If guides decide that a person is unfit to dive, guest will be asked to sit out the dive. Safety comes first so this request by guides will only be made to avoid accidents and for the safety of guests.

Behavior on board:

Serious Anti-social or aggressive behavior towards crew, guides and/or other guests on board will not be tolerated and individuals who cause a disturbance may be removed from the boat on their own expenses.

Drone Use:

Drone use is heavily restricted in Egypt, there are several drone laws and procedures that need to be followed before and when flying drone in the country. The customs will confiscate the drone if you try to bring it through the airport, if you manage to somehow get it through the airport and are caught flying it around outside you are likely to be arrested and have your drone seized. To use a drone, you need to get permission if you are going to film a documentary or have a valid reason to be using a drone. The process takes a few weeks to complete. For more information on Egypt drone laws, please check out Egypt Drone Laws.

Important Information:

Certain diving sites are remote, either by distance or time or both, from a decompression chamber. To participate in such activities, you are asked by the supplier to sign ‘liability releases & assumptions of risk’ and ‘medical disclaimer’ forms and/or provide a current medical and in all cases must adhere to the request as stated in terms & conditions.

According to International and Local Rules and Regulations we are obliged that all divers are required to show valid certification, logbook and to sign a medical statement and liability release form prior to the boat’s departure. Also, snorkelers are required to fill and sign a medical statement.

If medical clearance is needed (if guest can answer a question with yes) doctor’s clearance (signed and stamped) must be arranged prior to check-in. In the interest of safety, King Snefro Fleet keeps the right to request a “Fit to Dive” certificate from diving physicians at the local chamber in case of any doubts. Visiting a doctor to get medical clearance might not be possible or will result in delay of departure. If doctor's clearance is not provided, guests will not be allowed to join any diving activities.

Guests that have not been diving for more than 1 year before check-in to the live aboard should complete a scuba review signed in their logbook (adhere to the recommendations made by certifying training agency). Diving activities can be restricted if the guide has any doubts about diver’s safety and/or qualifications. We strongly recommend all divers to hold a valid travel insurance, all divers must hold a valid diving insurance that covers their diving activities; the service provider is not liable for their medical treatments in case of an accident or an incident.

Participation in diving activities can be restricted if the guide has any doubts about diver’s safety and/or qualifications. It depends on qualification and experience of each guest. The responsible dive guide on board may restrict diving activities in the interest of safety, if the experience level is not suitable for difficult dives.

It is guest responsibility to ensure to respect the 24-hour no-fly time or going to altitude (Mountain areas in Sinai) after their last dive!

Diving Level minimum requirements:

To join diving activities, you need to be at least an Open Water certified diver and have 15 logged dives. Advanced Open Water diver or equivalent is needed for wreck and penetration dives and some of the more advanced dive sites visited. You must have dived in the last year and recorded this in your log book; if needed a Scuba Review is available on board (extra charge, to be prebooked). Open Water certified divers are able to join the night dives if they have previous night dives logged.

Deep North, Mini Tiran, Mini Ras Mohamed - Tiran: OWD and at least 15 logged dives
Sinai Classic*), Mini Tiran, Mini Ras Mohamed - Tiran: OWD and at least 15 logged dives
*) Thistlegorm mandatory minimum of 20 dives, AOWD level or proof of experience needed for wreck penetration
Wreck safaris, Mini Ras Mohamed- Thistlegorm: mandatory AOWD and minimum 20 logged dives
Brothers and Marine Park South Safaris: mandatory AOWD and minimum 50 logged dives

Decompression diving is not permitted on recreational diving safaris. Solo diving is strictly prohibited.
Beside the Egyptian governing body, the Chamber of Diving and Watersports, places regulations concerning diving, snorkeling and water sports, which must be adhered to.

Diving Equipment:

It is mandatory for each diver to use a dive computer and to carry a Surface Marker Buoy at each dive and a torch at any night dive.

Gear Rental:

Diving gear should be prebooked to ensure availability, in special during peak seasons.
Please include height, weight and shoe size to arrange suitable gear. Rental gear will be ready on board upon embarkation, should be checked and advised if any item is not fitting. These will be changed before leaving the port. Each guest has to inspect rental equipment, sign rental liability and check for good working order and to be free of defects before first use. Any damage or loss happened while rental gear is under responsibility of the guest should be immediately reported to the guide on board. Guide will advise extra cost for lost items.

Guest details requested for booking:

To apply for permits with Port Authorities and to provide and arrange for best service below details are required with booking confirmation but latest 21 days before departure for each person.

Important: Guests have to travel on the same documents that have been given with reservation (e.g. in case they are holding 2 passports). If there are any changes within travel documents, information has to be sent immediately. In case full guest details are not received 7 days prior to departure, boarding can be refused.

•    Full name as shown in passport, Nationality, Passport number, Passport valid till, Date of Birth
•    Kind and level of diving license, Number of logged dives, Diving insurance and policy number
•    Date of Last Dive (Month/Year) - if more than a year ago a scuba review must be arranged
•    Diving Equipment needed (if yes please advise height in cm, body weight in kg & shoe size)
•    Special requests (Vegetarian, Vegan, Lactose intolerant), extra tanks
•    Flight details (to include the following: airline, airport, flight number, arrival and departure time)
      -  or full name of hotel if you arrive earlier or depart later than given embarkation/disembarkation time

For guest to bring with them:

- Passport (valid minimum 6 months on departure date)
- Your diving certification card and a copy of it to hand over on check in
- Your logbook
- Travel, Health and mandatory Diving Insurance
- Dive Equipment including Computer, Torch & SMB (unless renting)
- Personal Clothing & Toiletries, sufficient amount of protective face mask (single use)
- Small Medical first aid box & prescription medicines
- Money to pay for extras (small notes for change)

Free Wi-Fi/ Internet:

King Snefro Fleet liveaboards are equipped with Wi-Fi free of charge which is shared with all guest on board. This service is available only when a mobile signal is present usually only nearby or in port and dependent on the local mobile provider. This service is for limited internet browsing and to connect with communication applications. Automatic updates must be deactivated during the cruise. Even on land upload/download availability and speed is very limited, we ask guests to refrain from transferring large files. Signal strength can vary which may result in intermittent, slow or no connections.

In case you wish to have your private internet access, please buy your personal Data Sim Card from any of the local providers (Vodafone, Etisalat, Orange) they do have outlets in all airport available 24 hours. It is not possible to for us to arrange SIM Cards in advance as passport must be presented on purchase.